photoshop error 21
This post introduces error number code 21, commonly known as Photoshop Error 21. Undefined is not an object described as Photoshop Error 21: Adobe Photoshop encountered a problem and needs to close.
When you try to install Photoshop CC on Windows, you get Photoshop Error 21 or ERROR: DW021 in the installation logs.
Solution
1. Run the Creative Cloud Desktop Uninstaller
2. Rename the following folder:
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp
For
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp_old
3. Install the latest version of the Adobe Creative Cloud desktop application.
Fixing Error 21 manually
When you get a runtime error, remember that it is caused by programs that conflict with each other. The first thing you can do to resolve the issue is to stop these conflicting programs.
- Open Task Manager by clicking Ctrl-Alt-Del at the same time. This will show you the list of currently running programs.
- Go to the Processes tab and stop the programs one by one by highlighting each program and clicking the End Process button.
- You should check to see if the error message reappears every time you stop a process.
- Once you have determined which program is causing the error, you can proceed to the next troubleshooting step by reinstalling the app.
RELATED: Drag and Drop Problem in Photoshop
Photoshop System Requirements
Photoshop system requirements at a glance
We’ll start with an overview of the minimum requirements your computer system needs to use Adobe Photoshop. Here’s a breakdown for Windows and macOS computers.
Minimum system requirements for Photoshop on Windows
- CPU: Intel or AMD processor with 64-bit support, 2 GHz processor or faster
- RAM: 8GB
- HDD: 4 GB storage space
- GPU: DirectX 12 support and 2 GB memory
- Operating System: Windows 10 (64-bit) version 1809 or later
- Screen resolution: 1280×800
- An internet connection is required to activate the software
Minimum system requirements for Photoshop on macOS
- CPU: Intel or AMD processor with 64-bit support, 2 GHz processor or faster
- RAM: 8GB
- HDD: 4 GB storage space
- GPU: DirectX 12 support and 2 GB memory
- Operating System: macOS Mojave (version 10.14) or higher
- Screen resolution: 1280×800
- An internet connection is required to activate the software
Conclusion: Photoshop Error 21 Undefined Is Not An Object
With all the above mentioned I hope you will be able to fix Photoshop error 21 in, if this helps, see you next time! Please try to support vdtips by sharing this post thanks.
